We Collect Only What We Need
500jili collects the minimum personal data required to operate your account, verify your identity, process payments, and meet our legal compliance obligations. We do not harvest data for its own sake.
Your data, handled with care
Last updated: January 2025
500jili Privacy Policy — How We Handle Your Personal Data
At 500jili, we take your personal information seriously. This Privacy Policy explains what data we collect when you use our platform, why we collect it, how it is stored and protected, who it may be shared with, and what rights you have over it as a player based in the Philippines.
This document covers all personal data processed by 500jili in connection with your use of the betting, gaming, and account services available at 500jili.best. Reading it fully will give you a clear picture of how your information moves through our systems and what control you have over it.
By registering a 500jili account or using the platform, you acknowledge that you have read this Privacy Policy and understand how your data will be used. If you have questions at any point, contact us at support@500jili.best.
Privacy at 500jili
Six Privacy Principles That Guide How 500jili Handles Your Data
Before getting into the full policy, here is a plain-language summary of the six core principles that shape how 500jili approaches data privacy for Philippine players.
We Do Not Sell Your Data
Your personal information collected by 500jili is never sold to third parties for marketing, advertising, or any other commercial purpose. That is a firm commitment, not a policy footnote.
We Secure Your Information
500jili applies technical and organisational security measures appropriate to the sensitivity of the data we hold — including encryption, access controls, and regular security reviews of systems that store player data.
We Limit Internal Access
Access to your personal data within 500jili is restricted to staff who need it to do their job. We do not give broad internal access to player records. Sensitive data like payment credentials and KYC documents are further restricted.
You Have Real Rights Over Your Data
As a player, you have the right to access your data, correct inaccuracies, ask what data we hold, and in some circumstances request deletion. 500jili honours these rights as explained in full in this policy.
We Keep Data Only as Long as Needed
500jili retains player data for as long as required to operate your account or meet our legal retention obligations. When the retention period ends, data is deleted or anonymised in a structured way.
Know your rights
Your Data Rights as a 500jili Player in the Philippines
Philippine data protection law and 500jili's own commitments give you a clear set of rights over your personal information. Here is what each right means in practice.
Right to Access
You can request a copy of the personal data 500jili holds about you. We will provide this within a reasonable period following a verified request, in a format that is understandable and useful.
Right to Correction
If the personal data 500jili holds about you is inaccurate or outdated, you have the right to request that it be corrected. For account details like your name or contact number, you can also update some of these directly in your 500jili account settings.
Right to Erasure
In certain circumstances, you may request that 500jili delete your personal data. This right is balanced against our legal obligation to retain certain records — for example, transaction records and KYC documents required under anti-money laundering regulations. We will explain what can and cannot be deleted in response to any such request.
Right to Object to Processing
Where 500jili processes your data for marketing or non-essential purposes, you have the right to object. You can unsubscribe from promotional communications through your account settings or by contacting support. Opting out of marketing does not affect your ability to use the 500jili platform.
Right to Data Portability
Where technically feasible and where processing is based on your consent or a contractual relationship, you may request that 500jili provide your personal data in a structured, machine-readable format so it can be transferred to another service if you choose.
Right to Restrict Processing
Where you contest the accuracy of data 500jili holds, or object to a particular use of it, you may ask us to restrict processing of that data while the matter is under review. The data will be retained but not actively used during any restriction period.
To exercise any of these rights, contact 500jili at support@500jili.best. We will acknowledge your request within a reasonable timeframe and respond fully within the period required under applicable data protection law. Identity verification may be required before we process any data access or deletion request.
Who We Are
500jili is an online betting and casino platform operated at 500jili.best, serving eligible adult players in the Philippines. For the purposes of this Privacy Policy, 500jili is the data controller responsible for the personal data of players who register and use the platform.
Where we refer to "500jili," "we," "us," or "our" in this document, we mean the operating entity behind the 500jili platform. If you need to contact us regarding this Privacy Policy or any data-related matter, use the contact details in Section 13.
Data We Collect About You
The personal data 500jili collects falls into several categories depending on how you use the platform.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number | Registration and KYC verification |
| Contact Data | Mobile number, email address, residential address | Registration and account updates |
| Financial Data | GCash number, bank account reference, Visa or Mastercard last four digits, transaction amounts | Deposits, withdrawals, and KYC |
| Transaction Data | Bet history, game history, deposit and withdrawal records, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type, operating system, session duration, login timestamps | Platform access and session activity |
| Profile Data | Account preferences, responsible gaming settings, communication preferences | Account setup and ongoing use |
| KYC Documents | Scanned copies of government-issued ID, proof of address, source of funds documents | Identity verification process |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact 500jili support |
500jili does not collect sensitive personal data such as racial or ethnic origin, health information, or political opinions unless specifically required for responsible gaming assessments and only with your awareness.
How We Collect Your Data
500jili collects personal data through the following channels:
- Direct submission by you: Information you provide during account registration, KYC verification, deposit and withdrawal requests, support interactions, and promotional opt-ins.
- Automated technical collection: Data collected automatically as you use the 500jili platform, including IP address, device identifiers, browser data, session activity, and cookie data.
- Payment providers: Transaction reference data and payment confirmation signals from GCash, Maya, InstaPay, PESONet, and card payment processors. 500jili does not receive or store full card numbers — only masked references.
- Identity verification services: Where 500jili uses third-party KYC providers to assist with document verification, those providers may share verification results and associated identity data with us.
- Fraud prevention and compliance services: Data matching from services used to screen for fraudulent activity, sanctions compliance, and age verification.
Why We Use Your Data
500jili uses the personal data we collect for the following purposes:
- Account creation and management: To register your 500jili account, verify your identity, maintain your account settings, and provide access to the platform.
- Processing transactions: To process deposits, withdrawals, bet placements, game plays, and bonus credits in PHP through your chosen payment methods.
- Legal compliance: To fulfil Know Your Customer (KYC) obligations, anti-money laundering requirements, age verification mandates, and any other regulatory obligations applicable to 500jili's operations.
- Responsible gaming: To monitor account activity for signs of problem gambling, apply responsible gaming tools you have set, and support any self-exclusion or limit requests.
- Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, multi-accounting, unauthorised access, and other security threats to the 500jili platform and its players.
- Customer support: To respond to your queries, process your complaints, and maintain records of support interactions for quality and dispute resolution purposes.
- Platform improvement: To analyse how the 500jili platform is used in aggregate so we can improve performance, navigation, and product offerings. This analysis uses anonymised or aggregated data wherever possible.
- Marketing communications: To send you promotional communications about 500jili offers, bonuses, and new products — but only where you have opted in and subject to your right to unsubscribe at any time.
Legal Basis for Processing
500jili processes your personal data on one or more of the following legal bases:
- Contract performance: Processing necessary to operate your 500jili account, process bets and payments, and deliver the services you have registered to use. This is the primary basis for most data processing at 500jili.
- Legal obligation: Processing required to comply with KYC, AML, age verification, and other regulatory requirements applicable to the 500jili platform.
- Legitimate interests: Processing necessary for fraud prevention, platform security, abuse detection, and internal analytics — where our legitimate business interests are not overridden by your privacy rights.
- Consent: Processing for marketing communications, optional cookies, and certain profile data uses — where you have given explicit, informed consent and retain the right to withdraw it at any time.
Where 500jili relies on your consent for a specific type of data processing, you can withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
Who We Share Your Data With
500jili does not sell your personal data to any third party. We share personal data only in the circumstances described below, and only to the extent necessary for the specified purpose.
- Payment service providers: GCash, Maya, GrabPay, Coins.ph, InstaPay and PESONet processors, BDO, BPI, UnionBank, and card payment networks — to the extent required to process your deposits and withdrawals.
- Identity verification providers: Third-party KYC and document verification services used to confirm your identity and address as required by compliance obligations.
- Fraud prevention and security services: Providers that help 500jili detect multi-accounting, fraudulent transactions, and other security threats.
- Game content providers: Where third-party game providers supply the game software running in your 500jili session, technical identifiers may be shared to facilitate game loading and fair play. These providers do not receive your full personal profile.
- Legal and regulatory authorities: Where required by Philippine law, court order, or a regulator with jurisdiction over 500jili's operations. 500jili will not voluntarily disclose player data to law enforcement beyond what is legally required.
- Professional advisers: Lawyers, accountants, and auditors who work with 500jili under confidentiality obligations and only where access to personal data is genuinely necessary.
All third parties with whom 500jili shares personal data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the one for which it was shared.
Cookies and Tracking Technologies
500jili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Here is a breakdown of the types used:
- Strictly necessary cookies: Required for the platform to function. These include session cookies that keep you logged in during a betting session. These cannot be disabled without breaking core platform functionality.
- Functional cookies: Remember your preferences such as language settings, odds format, and display options so you do not have to re-enter them each session.
- Analytics cookies: Used to understand how players navigate the 500jili platform in aggregate. This data helps us improve the site. Where possible, analytics are run on anonymised data.
- Security cookies: Help detect and prevent fraudulent access attempts by linking session activity to your verified account.
Cookie preferences: You can manage non-essential cookie settings through your browser settings. Note that disabling certain cookies may affect how some parts of the 500jili platform work. Strictly necessary cookies cannot be disabled.
Data Security
500jili takes data security seriously and applies a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure.
- Data transmitted between your device and the 500jili platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
- Stored personal data, particularly KYC documents and financial information, is encrypted at rest using appropriate encryption standards.
- Access to systems that hold personal data is controlled on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations.
- 500jili conducts regular reviews of its security practices and monitors platform systems for signs of unauthorised access or data breach.
- In the event of a personal data breach that poses a risk to your rights, 500jili will notify affected players and, where required by law, the relevant supervisory authority, within the applicable timeframe.
While 500jili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — see the account security guidance in the Terms and Conditions.
Data Retention
500jili retains personal data for the periods described below. After these periods, data is deleted or anonymised in a structured process.
- Account data: Retained for the duration of your active 500jili account plus a period of five years following account closure, to meet regulatory and legal record-keeping obligations.
- Transaction and bet records: Retained for a minimum of five years from the date of each transaction, in line with standard anti-money laundering record-keeping requirements.
- KYC documents: Retained for five years from the date of verification or account closure, whichever is later.
- Support communications: Retained for three years following resolution of the relevant query or complaint, to allow reference in the event of a subsequent dispute.
- Marketing preferences and consent records: Retained for the duration of your account and for a reasonable period following any withdrawal of consent, to demonstrate compliance with your preference.
- Technical and analytics data: Aggregated and anonymised within twelve months of collection. Non-anonymised technical data may be retained for up to two years for security purposes.
Children's Privacy
500jili does not knowingly collect personal data from individuals under the age of 21. The platform is strictly for eligible adults. If we become aware that an account has been created by or on behalf of a person under 21, the account will be immediately closed, all funds held will be reviewed, and the personal data associated with the account will be handled in accordance with our responsible gaming obligations and applicable law.
If you believe a minor has registered a 500jili account, please contact us immediately at support@500jili.best.
International Data Transfers
500jili is a platform focused on the Philippine market. Where the operation of the platform requires personal data to be processed by systems or service providers located outside the Philippines — for example, cloud infrastructure or global payment processors — 500jili takes steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards.
These safeguards may include data processing agreements with standard contractual clauses, adequacy assessments, or reliance on internationally recognised frameworks for data transfer. If you wish to obtain further information about the specific safeguards in place for a particular international transfer, contact us at support@500jili.best.
Changes to This Privacy Policy
500jili may update this Privacy Policy from time to time to reflect changes in our data practices, platform services, or applicable law. When material changes are made, we will notify registered players via the email address associated with their 500jili account or through a prominent notice on the platform prior to the changes taking effect.
The "Last updated" date at the top of this page indicates when the current version came into effect. We encourage you to review this policy periodically to stay informed about how 500jili handles your personal data. Continued use of the platform following notification of a material change constitutes acceptance of the updated policy.
Contact and Complaints
For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how 500jili has handled your personal information, please contact us using the details below.
Email: support@500jili.best
Please include "Privacy Request" or "Data Complaint" in your subject line so we can route your message to the right team promptly. We will acknowledge receipt within two business days and provide a substantive response within the period required under applicable Philippine data protection law.
If you are not satisfied with 500jili's response to a data-related concern, you have the right to escalate to the National Privacy Commission of the Philippines or the relevant supervisory authority in your jurisdiction.
For matters related to responsible gaming and self-exclusion, visit the Responsible Gaming page. For general platform terms, refer to the Terms and Conditions.
Play with confidence
Join 500jili — A Platform That Handles Your Data Responsibly
Now that you know how 500jili protects your personal information, you can register with a clear picture of how your data is used. PHP accounts, local payment methods, sports betting and casino games — all within a platform committed to data privacy and responsible gaming for eligible adult players in the Philippines.
By registering you confirm you have read this Privacy Policy and the Terms and Conditions. Visit Responsible Gaming for account safety tools. Eligible adults aged 21 and above only.